Prospect Call Form

Date*
MM slash DD slash YYYY
Time*

: Hours

Minutes
Call Answered By*
Name
Thank you for calling The Energy Co-op, this is [Your Name]. May I please ask who’s calling?
First Last
Member?
Nice to meet you! Are you a member of The Energy Co-op?
Phone Number
And is this a good phone number to get back to you if we’re disconnected?
Zip Code
If caller is an ECAP member, confirm zip code from Salesforce.

If caller is not an ECAP member, ask: What zip code are you calling us from?

ZIP Code
How can I help you today?
How can I help you today?
How did you hear about us?
That’s great, I can definitely help you with that. Really quick though – could you tell me how you heard about us?
Who referred the caller?
Glad to hear it! Do you mind sharing who referred you?
Other (more info)
Social media
After assisting the caller with all of their initial questions…
Share Additional Information
Would you like to receive additional information now about [PROGRAM(S) OF INTEREST]?
Provide more information about renewable electricity?
- Yes
Our Renewable Electricity program offers 100% wind and solar to your home or business, with an option to purchase 100% renewable electricity generated right here in Pennsylvania. By enrolling, you’re directly supporting investment in local, clean energy jobs.
Current Electric Supplier
Electric Utility
Provide more information about renewable natural gas?
- Yes
Our Renewable Natural Gas program provides 100% renewable natural gas to your home or business. RNG is used like conventional natural gas, but is recovered sustainably without any drilling or fracking.
Natural Gas Utility
Provide more information about home heating oil?
- Yes
Our Home Heating Oil program provides members with affordable, transparently-priced heating oil. We’ll connect you with one of our suppliers with whom you can arrange will call or automatic deliveries.
Enroll Caller Now

If the caller is ready to enroll in one or more of our programs, click here to access our internal enrollment form.

Would you like to enroll in [PROGRAM(S) OF INTEREST]?
Did caller enroll?
Add to Mailing List?
The Energy Co-op publishes a monthly newsletter, The Current. It features local and national news about the renewable energy sector, and offers the latest details on recent Energy Co-op blog posts, upcoming events, and what articles our staff are reading. Do you want to be added to the mailing list?
Email
Call Reason
Select one or more reasons this caller called us.
- Mission interest
- Price shopping
- Referred by friend
- Referred by partner organization
- Moving to area
- Other
Additional Notes

215.413.2122

1515 Market Street, Suite 1200

Philadelphia, PA 19102

Prospect Call Form

Enroll Caller Now